ChipDisk.com

Over 20 years in business

Support@chipdisk.com – (609) 203-2552

Help Desk Support: Assisting with day-to-day technical issues, such as software troubleshooting, password resets, and general inquiries.

Remote Support: Providing assistance remotely through tools like remote desktop applications, allowing technicians to troubleshoot and resolve issues without being physically present.

On-Site Support: When remote support is insufficient, technicians may be dispatched to provide physical assistance for hardware, software, or network issues.

Hardware and Software Installation: Installing, configuring, and maintaining hardware components (servers, workstations, printers) and software applications.

Network Setup and Management: Setting up and managing local area networks (LANs), wide area networks (WANs), VPNs, and Wi-Fi, including monitoring and troubleshooting connectivity issues.

Server Management: Installing, configuring, and maintaining server systems, as well as performing backups, patches, and security updates.

Cybersecurity Services: Implementing and managing security protocols, firewalls, antivirus software, and threat detection systems to protect against cyberattacks.

Data Backup and Recovery: Providing solutions for regular data backups and restoring lost or corrupted data due to accidental deletion, hardware failure, or cyberattacks.

IT Consulting: Providing advice on technology strategy, infrastructure improvement, and technology upgrades to align with business goals.

Monitoring and Maintenance: Continuous monitoring of systems for performance, availability, and security threats, with preventive maintenance to avoid downtime.

IT Asset Management: Tracking and managing hardware and software assets, including licensing and lifecycle management.

Vendor Management: Acting as a liaison with technology vendors to procure, negotiate, and manage third-party services or products.

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